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SPONSOR Q&A | CE CREDIT INFO

 


Monday September 28, 2026

 

 7:45 AM Sharp - 8:00 AM

Your Emcee For The Conference
Introducing Mike Englert BA, B.Ed., EPC - Founding CIEPS Faculty Member, CIEPS Compliance Officer

Between 1981 and 2002, Mike developed and marketed insurance and investment products, in both Canada and the United States, for such companies as Manulife, Canada Life and Royal & SunAlliance. During most of his career he focused on the ultra-affluent and 60+ market segments. In 2002,

Mike and his wife Joan - both still in their forties and with young children at home - traded in their careers for what has proven to be a very comfortable retirement.

Mike is a founding member of both the Canadian and American Initiatives for Elder Planning Studies. He is an accomplished speaker who has spoken at hundreds of diverse events across both Canada and the United States. His talks focus on: the fiscal challenges of an aging population, the financial obstacles in the way of a healthy retirement, and the secrets to effectively marketing to and connecting with the elder population.
 

8:00 AM - 9:00 AM

A 56 Year Perspective - Lessons from a Lifetime of Serving Clients

Drawing on 56 years in the life insurance and investment industry, this talk reflects on a lifetime of serving clients and building lasting relationships.  It highlights how caring for people - through every stage of life and every financial challenge - is at the heart of the profession, and why trust, commitment, and genuine concern for clients remain the foundation of meaningful financial advice.

What Will the Advisor Learn from This Presentation?

Advisors will walk away with a grounded, experience‑tested understanding of what truly sustains a long and meaningful career in financial services. Through real stories, lessons, and turning points gathered over 56 years, they will learn:

Key Takeaways

* Why relationships - not products - are the real currency of long term success in life insurance and investments.

* How to build trust that lasts decades, even as markets, regulations, and client expectations evolve.

* The mindset shift that separates transactional advisors from generational advisors who become part of a family's story.

* How to navigate the emotional side of advising, including difficult conversations around illness, loss, retirement fears, and financial setbacks.

* Why do consistency, integrity, and genuine care outperform any sales technique over the long arc of a career. How to stay relevant and valuable through industry changes, technological disruption, and shifting demographics. **The importance of legacy - both the advisor's and the client's ** and how to intentionally build it.

This is not a technical session. It's a wisdom session - one that reconnects advisors to why they chose this profession and who they ultimately serve.

Presentation Overview

This presentation is a reflective journey through more than five decades in the life insurance and investment profession. It explores the human side of advising - the part that textbooks don't teach and technology can't replace.

Overview Structure

1. The Early Years: Learning the Business by Learning People - How the first client meetings, early mentors, and foundational habits shaped a career built on service rather than sales.

2. The Power of Showing Up: In Every Season of a Client's Life - Stories of being there for clients through marriages, births, business transitions, illnesses, and final goodbyes - and how these moments define the advisor's role.

3. Trust as a Career Asset: Why trust compounds like interest, how it's earned, how it's lost, and how to protect it across decades.

4. The Evolution of the Industry: A look at how products, regulations, and client expectations have changed - and what has never changed about what clients truly value.

5. The Advisor's Responsibility - More Than Money: Understanding the emotional, ethical, and relational responsibilities that come with guiding families through their most vulnerable decisions.

6. Legacy - What You Leave Behind as an Advisor : How to intentionally build a career that matters - one that impacts families long after the advisor has retired.

George Sigurdson BA, CLU





9:00 AM - 10:00 AM
 
Dale Barrett LLB, Tax Lawyer





10:00 AM - 11:00 AM
 
 
 
 



11:00 AM - 12:00 PM
 

12:00 PM - 1:00 PM

 
Building Trust Quickly with Customers Makes You Ready for the Future
In a rapidly changing marketplace, the advisors who win are the ones who build trust faster and more effectively than anyone else. In this powerful session, industry icon Van Mueller reveals simple, repeatable techniques that help you create instant rapport, deepen conversations, and turn first meetings into long-term relationships.

You'll leave with practical strategies you can use immediately - approaches that increase appointments, improve client engagement, and elevate your overall success. If you want to future-proof your practice and strengthen every client interaction, this is a session you won't want to miss.

What Will the Advisor Learn from This Presentation?

Advisors are facing:

* More competition
* More client hesitation
* More complexity in planning conversations

The advisors who win are the ones who can build trust faster than anyone else. This session is designed to give them that edge.

The Core Benefits for Advisors

1. Master the skill clients value most: trust
2. Techniques you can use the moment you get home
3. Increase both appointment volume and appointment success
4. Learn how to thrive in the future marketplace
5. Stand out from competitors who still "sell" instead of "serve"
6. Benefit from Van Mueller's decades of field-tested experience

The Advisor's Takeaway


They leave with
:

* A repeatable trust-building process
* Better questions
* Stronger first-meeting outcomes
* More confidence
* A future-ready client experience

Presentation Overview

Most advisors talk products. Top advisors talk purpose, clarity, and confidence. This session teaches how to make that shift in a way that feels natural and earns trust instantly.

In this session Van will share how to EASILY and QUICKLY build trust with a prospect or client so that they act on your recommendations.

You will be able to have success with your very first meeting when you return home from this meeting.

The skills are easy to learn and will increase both your appointments and increase your success leading to more results in those appointments.
Van Mueller LUTCF, LACP



Van's Bio:

1:00 PM - SCAN Out and Adjourn 
 

provider specializing in 2-day 15 CE credit seminars and online CE courses.



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